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The letter “M” can be associated with the words Month, March or Money all of which in our world means “Maintenance” . Our focus in the Month of March is all about MAINTENANCE.

The formal definition of the word Maintenance is “the work of keeping something in a proper working condition”. Again in our world the word Maintenance is better defined as “lower operating costs, reduced loss of operating income, enhanced customer satisfaction, retention of market value and reduction of costs relating to return conditions at expiry of rental or operating lease agreements”.

Being in the business of selling large numbers of fleets of golf cars, we are able to monitor and measure the incidence and types of warranty claims made by the various operators of fleets of golf cars. We are often puzzled why some operators have that many more claims compared to others. We decided to conduct some case studies of certain users of fleets to try and understand why this inconsistency exists amongst our base of fleet owners. One of these studies is the subject of a featured article in this months’ news letter.

There is no doubt that the common denominator amongst the operators of fleets with the lowest claim rate is the proper caring of fleets by carrying out regular and proper  maintenance - regular and proper maintenance equates to less warranty claims and ultimately achieves all of those benefits associated with our definition of the word  “MAINTENANCE” as described above.

In an effort to encourage this practice we are offering an additional discount to all those owners of golf cars, fleets or otherwise, who book  during the month of March, a service to be carried out by an accredited EZGO technician by no later than the end of the current financial year (30 June 2012).
Click here for Terms and Conditions.  

There sometimes exists a misconception that “Less Maintenance” means “No Maintenance” - this could not be further from reality - any product needs to be properly maintained to ensure proper performance and to ensure warranty programs sold with the product are not prejudiced. This principle applies to golf cars as well.

Raymond Georgiou,
MD of Augusta Golf Cars P/L

 

The Australian Turfgrass Conference and Trade Exhibition

 

 

Join Augusta Golf Cars at the 28th Australian Turfgrass Conference and Trade Exhibition to be held at the Melbourne convention and exhibition centre from 4 - 8 June.

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